Our client, a mission-driven and fast-growing startup committed to creating economic opportunities in Africa by building high-performing remote teams for major tech and media companies, is hiring for an early enterprise sales professional in the US. They specialize in customer support, digital operations, AI solutions, and trust & safety. With a mission to change the way outsourcing benefits global communities, ensuring more opportunities flow to Africa, our client is looking for a talented salesperson who is passionate about their mission to help them land new enterprise accounts in the US.
This role will be the first enterprise-focused sales hire and will work closely with the CEO and founding team. The services will focus on data and AI, as well as digital operations and customer support for enterprise giants, so a strong understanding of the data and AI space, along with a network and track record of selling enterprise-level deals (classified as anything above $1m), will be essential for this role. This person will oversee the full sales cycle from prospecting through to closing, and there will be plenty of opportunity for growth into more senior roles as the company expands.
Responsibilities:
- Build and maintain long-term relationships with key enterprise clients, understanding their business needs and evolving challenges.
- Identify upselling and cross-selling opportunities within existing accounts, and propose new services that align with client goals.
- Develop and implement a strategic sales plan to meet revenue targets, focusing on AI and digital operations.
- Work closely with internal teams to ensure seamless service delivery and client satisfaction.
- Stay updated on industry trends and provide proactive recommendations to clients based on market developments.
Requirements:
- 7+ years in enterprise sales, with a proven track record in selling to large tech companies (ideally in BPO, AI, or digital operations).
- Strong understanding of AI, digital transformation, and customer support operations.
- Proven ability to close enterprise-level deals (above $1m) and manage the full sales cycle.
- Excellent negotiation, presentation, and communication skills, with the ability to explain complex solutions clearly.
- Established connections within the Bay Area tech community and experience engaging with senior decision-makers.