Our client is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. They’re a powerful network that brings hotels and businesses together who is looking to bring on a Sr. Manager of Group Sales to help strategize and scale their inbound team. They have incredible growth growth ahead, recently securing 140M in funding with a 2.1B valuation, they are scaling and seeking the best of the best
This is fully remote, with travel once (plus) a quarter.
Candidates who live in Denver or nearby who would like to work in person 1x a week are a big plus!
Across the organization, they’re powered by exceptional talent. The team is forward-thinking, data-driven, and customer-obsessed. They’re also a lot of fun — one of the many reasons they've been named a Best Place to Work by Built In Colorado for the past four consecutive years.
They value individuality and also understand that together, they thrive. Most importantly, they know they’re not for everyone! Complacency doesn’t live here. They’re focused on finding the right people who are energized by their culture and bring diverse experiences and backgrounds to help unlock their full potential. If you like what you see, please read on!
What We Are Looking For:
As the Sr Manager of Group Sales, you will be responsible for a team of 3+ sales reps. This includes coaching at an individual level while ensuring both team and personal metrics are met. In this role, you will oversee the entire process of group hotel bookings, from initial signing to successful check-in. Your leadership will play a pivotal role in ensuring seamless coordination, exceptional customer service, and efficient operations for group reservations. We are looking for a passionate people leader who is excited to motivate and engage a team while modeling thier core culture DNA. The company is quickly growing, so we are looking for someone eager to elevate the overall productivity, skills, and development of teammates while implementing opportunities for efficiency gains. If you thrive in a fast-paced, performance-based environment and enjoy having ownership of your work, radical candor and communicating professionally with the intent to always elevate others, this role is for you!
Here's What We're Looking For:
- 5+ years of sales leadership experience; inbound sales or hospitality experience is preferred.
- Knowledge of PPC and SEO inbound leads and scaling sales departments is a must.
- Passion for helping businesses improve their group travel experience.
- Proven ability to manage multiple projects and activities while paying attention to detail.
- Self-motivated, self-directed, and resourceful professional ready to grow their career in a highly competitive environment.
- Excellent organizational, multitasking, and time-management skills, with the ability to thrive in a fast-paced, dynamic environment.
- Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
- Analytical mindset with the ability to use data to drive decision-making and process improvement.
- Detail-oriented and committed to delivering high-quality results.
- Ability to adapt to changing priorities and maintain a positive attitude under pressure.
Here's What You'll Do:
- Consistently meet or exceed department revenue goals.
- Conduct interviews and work with our in-house recruiting team to bring on world-class talent to our growing team.
- Develop team-building and career advancement opportunities for reports to improve employee engagement and elevate all skills.
- Analyze data to inform decision-making and identify potential team opportunities.
- Motivate and engage your team by thinking outside the box, including activities such as team-building events, contests, and monthly incentives.
- Collaborate with other leaders across the organization to develop new strategies.
- Provide strong leadership to the Groups Specialists and Sourcing Specialist team, fostering a collaborative and results-driven work environment.
- Set clear performance expectations, mentor team members, conduct regular performance evaluations, and facilitate professional growth opportunities.
- Foster a customer-centric culture within the team, emphasizing high-quality service and proactive problem-solving.
- Manage the end-to-end process of group hotel bookings, ensuring accuracy, compliance, and timely execution of all tasks.
- Streamline and optimize group booking workflows to enhance efficiency and customer satisfaction.
- Serve as the main point of contact for escalated issues, resolving conflicts and ensuring exceptional customer experiences.
- Track and analyze key performance metrics related to group bookings, identifying trends, areas for improvement, and opportunities for growth.
- Own all HR administration related to direct reports, including timesheets, PTO, etc.
- Continuously assess and enhance existing processes to improve operational efficiency, effectiveness, and customer satisfaction.
- Identify and implement innovative solutions and best practices within the Group’s booking function.
- Be available for travel (up to 5%).
Remote Opportunities:
- This role is eligible for remote work. Bonus is located in Denver and able to be onsite 1x a week!
Our client is dedicated to providing top-tier support to their customers 7 days a week throughout the year. Due to the high-demand nature of the business, this position may require additional hours outside standard working shifts, including occasional nights, weekends, and holidays. Start up nature, please do not apply if you are unwilling or unable to adapt to this requirement**
Total Rewards Philosophy:
They recognize that there is more to work than day-to-day responsibilities. Named on Built In Colorado’s Best Places to Work list for three consecutive years (2020-2022) for their positive culture and robust growth opportunities, our client is also dedicated to giving back to the community with comprehensive corporate social responsibility programs supporting community, social justice, and environmental causes. In addition to a collaborative, high-performing team environment, they offer benefits including:
- Competitive base salaries
- Annual performance bonuses
- Stock options for all associates + performance-based stock options
- Insurance benefits, including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
- 401(k) plan with a match program
- Unlimited PTO + 2 paid days each year to volunteer with a favorite non-profit
- Paid parental leave and family medical leave
- Hotel discounts through their exclusive platform
- The opportunity to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
Compensation: Base 130-150k, OTE 190-220k, + equity. DOE there may be some flexibility.